This privacy policy describes how we collect, use and protect your personal information when you use our website and services. SignageTec is operated by FTCrowd Limited, registered in England & Wales (company number 11966383), 11 Station Road, London NW10 4UJ. FTCrowd Limited is responsible for your personal information.
1. Information We Collect
We collect information that you provide directly to us, for example when you send an enquiry or request a quote through our website forms, or contact us by phone or email. This may include your name, company name, email address, phone number, industry, the number of screens and products you are interested in, and any details you include in your message.
When you submit a form, we also record the page you sent it from, the date and time, and your IP address, to help us deal with your enquiry and protect the website against spam.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries, comments and questions
- Prepare quotes and proposals you request
- Process and fulfil your orders, and send you confirmations and updates
- Improve our website and services
- Send you marketing communications (with your consent)
3. How Your Enquiry Is Handled
Enquiries sent through our website forms are emailed to our team at info@ftcrowd.com and a copy is stored on our website hosting provider's servers (GoDaddy), located in the UK/EU, so that no enquiry is lost.
4. Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share your information with service providers who help us operate our website and run our business, such as our hosting and email providers, as long as they agree to keep this information confidential.
5. Data Security
We use appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
6. Your Rights
You have the right to access, update or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
7. Cookies
Our website does not currently use cookies. See our Cookie Policy for details.
8. Changes to This Policy
We may update this privacy policy from time to time. We will tell you about any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, or want to use any of your rights, please contact us atsales@signagetec.com, call +44 333 300 3435, or write to FTCrowd Limited, 11 Station Road, London NW10 4UJ.